Texas  Made Apothecary

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HOME     |     Mcallen, Texas    |     515 451 3848   |     zncofragrance@Gmail.com    |      CONTACT

Contact Us

Damage Claims

Claims for damages must be made within 7 days of received of goods. If damage has occurred, please contact us immediately, preserve and photograph damaged packaging for insurance claims, and forward the images to us. We will advise you as to the expected ship date for your replacement order, and will pay for reshipping. 

FAQ

Do you provide International delivery?

 

currently, we only shipped with in the US.

For wholesale outside of the United States Please send us an email at zncofragrance@gmail.com

 

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What is your returns policy?

 

Due to the nature of our products, We can not accept returns. We offer replacement or refund when needed. Please contact us if you have any questions about your purchase.

Due to handmade products, the size, color and shape may vary slightly.

How do I track  my package?

 

  Your order will be insured automatically, so just   Relax and enjoy worry-free shopping with us!

 

U.S CUSTOMERS

$10.00 Flat Rate Shipping within the U.S.

               Are your Products vegan friendly?


- Yes, they are. We go the extra mile and have 100% natural soy wax produced by U.S farmers, , non-treated lead-free cotton wicks, and no dyes! We are a plant base apothecary.
 

       Do you make candle favors for special events?


- We do! We will help you find the size and jar of your choice and even assist you in customizing a label to match any event.

 

 

If we haven't answered all of your questions, do not hesitate reaching out to us. We'd be more than happy to assist you further!

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